Helping Ontario's colleges and universities enhance capacity to support student mental health and well-being



Tuesday June 9th, 2015 from 10:15 – 11:15 am

Workshop Overview

In 2013, Kids Help Phone, ConnexOntario, Ontario211 and the Ontario Centre of Excellence for Child and Youth Mental Health partnered to begin Good2Talk, a new helpline which provides free, professional counselling and information and referrals for mental health, addictions and well-being to Ontario post-secondary students. Good2Talk, which is fully funded by the Ontario Government, and delivers service in both English and French, received nearly 13,000 calls in its first year providing essential support to students.  As the first helpline of its kind in Canada, and one of the first in the world, Good2Talk is paving the way to understanding how best to provide professional counselling and information and referrals to students when on-campus services are unavailable.

This presentation looked at Good2Talk’s first three years of service delivery.  In addition, preliminary evaluation results were presented which demonstrate the impact of the services delivered by the helpline.


Alisa Simon, Vice President, Counselling Services & Programs (Kids Help Phone)

As Vice-President of Counselling Services and Programs at Kids Help Phone, Alisa Simon heads the organization’s evaluation and knowledge mobilization work, and is also responsible for its organization-wide counselling. Alisa often speaks on behalf of Kids Help Phone at national and international conferences, representing Kids Help Phone with organizations such as Child Helpline International and the National Alliance for Children and Youth, where she currently serves on the board of directors. Phone: (416)

Tara McFadden, Program Associate (The Ontario Centre of Excellence for Child and Youth Mental Health)

Tara McFadden is a Program Associate at the Ontario Centre of Excellence for Child and Youth Mental Health and is the project lead for the Good2Talk evaluation. She holds a M.Ed. from the University of Saskatchewan in School and Counselling Psychology. Prior to working at the Centre, Tara worked in the education system as a Psychometrist using assessment to identify, support and advocate for students and their individual learning needs. In her spare time she enjoys running, spending time with family and a good cup of tea. Phone (613)-737-2297 Email:


Good2Talk PowerPoint Download File