The Centre for Innovation in Campus Mental Health’s Annual Conference is the meeting place for a wide range of stakeholders in post-secondary mental health across Ontario and Canada. Our annual event represents what the CICMH is at its core: a hub of connection and unique intersections of Ontario university and college staff, students, community organizations and campus champions who strive to create innovative campus mental health solutions. This event attracts over 600 participants, 20 exhibitors, and leaders in mental health from across the country. It offers a multitude of workshops featuring the best, most promising, and emerging practices in the sector.



Tuesday, November 3, 2020 – 9:30 am to 11:00 am

Advanced Tools from a Trauma Expert:
Managing Secondary Trauma, Moral Distress & Empathic Strain During times of Crisis

Repeated and chronic exposure to large volumes of difficult stories can erode our sense of empathy for others. We can become hardened and desensitized to suffering – or conversely, we can become swallowed up by their pain. With the added pressure of the current pandemic, limited resources, “red tape” and working mostly from home, our ability to remain grounded and compassionate is being tested unlike ever before.

Inspired by Françoise Mathieu’s TEDX Talk, this presentation explores the concept of exquisite empathy and provides evidence-informed tools to help individuals rapidly return to a healthy baseline during times of crisis.

  • What are your risk factors? The intersection of secondary trauma, empathic strain and overload
  • Exquisite Empathy: What is the sweet spot between caring too much and not caring at all?
  • COVID-19: An amplifying risk factor
  • Strategies for transforming empathic strain and secondary trauma at work and at home

Françoise Mathieu, M.Ed., RP., CCC

Compassion Fatigue Specialist
Executive Director, TEND.


Françoise is Executive Director of TEND, whose aim is to offer consulting and training to professionals on topics related to secondary trauma, empathic strain, burnout, self-care, wellness and organizational health. Françoise is a Registered Psychotherapist and a subject matter expert on topics related to compassion fatigue and secondary trauma. Before becoming a specialist on stress and trauma, Françoise worked as a mental health provider doing both crisis management and employee support. She worked at Queens University for 7 years and also worked for a decade with military personnel, college students, law enforcement and other community mental health professionals in need of psychological support.

This program has grown in size and scope since its early inception and TEND is now present across North America offering training and consulting to a wide variety of workplaces. Françoise has worked with the University of Southern California, the Los Angeles Police, Cirque du Soleil, the Chief Coroner’s Office and many other organizations who do high stress exposed work.

Françoise is a TedX speaker and is one of the founding members of the Secondary Traumatic Stress Consortium. She is also the author of “The Compassion Fatigue Workbook” which was published by Routledge in 2012 as well as several articles and publications.

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Promote your organization and services to a targeted group of professionals including governments, college and university faculty, student leaders, peer mentors, administrators, emergency response professionals, first responders, front-line service providers, community service organizations, healthcare providers and research professionals.

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Centre for Innovation in
Campus Mental Health (CICMH)

CICMH is a partnership project involving Colleges Ontario, the Council of Ontario Universities, the Ontario Undergraduate Student Alliance, the College Student Alliance and the Canadian Mental Health Association, Ontario. We are funded by the Ministry of Colleges and Universities.

Learn About CICMH

Presenting Sponsor

Health Break Sponsors


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Concurrent Sessions

One-day virtual conference offering 25 engaging workshops

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Virtual Conference Platform

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