Objectives: • Examine "what" client/tenant perception of care feedback could help you understand if you're meeting your current service delivery goals. • Learn more about collecting and interpreting responses to key OPOC questions using a new scoring tool designed for rapid PDSA cycles • Understand how you can tell the data story from the feedback...

CICMH hosts regional calls on a quarterly basis. It is an opportunity for campuses and community organizations to chat between regional forums. The calls consist of updates from CICMH, from each participant on the call,  sharing of information and the identification fo possible partnership opportunities. If you are interested in participating in the call e-mail...