Transitioning to Remote Health and Wellness Services in Post-Secondary Settings

The Best Practices in Canadian Higher Ed has developed a guide to support post-secondary Health & Wellness and Counselling Centres in their transition to providing remote health and wellbeing services to students.

Transitioning to Remote Health and Wellness Services in Post-Secondary Settings: A Case Study Approach is intended for health and mental health clinicians, healthcare administrators, and other stakeholders considering transitioning their services from more traditional models of in-person care in the context of the COVID-19 pandemic.

The guide provides an overview of the implementation process to delivering remote services undertaken by Health & Wellness/Counselling Clinics at five universities and reports on their service delivery models, virtual platforms, metrics, implementation challenges, lessons learned and recommendations.  A follow-up on how these universities manage their re-start/recovery phases will be posted in the Fall.

The participating universities include:

Dalhousie University

McGill University

Queen’s University

University of British Columbia

University of Toronto