A Case for Change: A First Year Experience at York University

The need for a comprehensive strategy on the first year experience at York has never been more urgent. The university faces many challenges: year-over-year declines in applicant market share, weak first-to-second year undergraduate retention rates, low NSSE (National Survey of Student Engagement) scores, funding pressures and the imperative to differentiate York from other universities. In direct response, York University needs a pan-University first year experience framework.