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Seeking professional medical advice is important when finding healthy solutions to manage your symptoms.

The following section content is drawn from the IIC’s Pathway to Wellness Resource, Touchstone 5 “How to Seek Support”

Identify your needs

  • Assess your situation: Take some time to reflect on your current challenges and what type of support you might need. This could be academic help, mental health support, physical health services, or emotional guidance
  • Recognize your symptoms: Pay attention to signs of stress, anxiety, physical health issues, or academic struggles. Understanding your symptoms can help you determine the appropriate type of support

Reach out and make contact

Once you have identified a resource that suits your needs, the next step is to reach out and make contact. For medical, counselling, or academic support, schedule appointments in advance. Use online booking systems or contact the service directly by phone or email. Some services, like health clinics or tutoring centres, may offer walk-in hours. Take advantage of these opportunities for immediate support.

Communicate your needs clearly

  • Be honest and open: When seeking support, be honest about what you are experiencing. Clearly communicate your symptoms, challenges, and what kind of help you are looking for.
  • Prepare questions: Before your appointment or meeting, prepare a list of questions or topics you want to discuss. This ensures you cover all your concerns and get the information you need.
  • Follow-up: If the initial contact does not meet your needs, do not hesitate to follow up or seek additional support. It may take time to find the right resources and people who can effectively help you.

Utilize support networks

In addition to support services, do not forget to lean on your relational support system. Reach out to friends and family members who can offer emotional support and practical advice. Having a strong personal support network is invaluable. Engage with peer mentoring programs, study groups, or student organizations. Peers can provide relatable advice and support based on their own experiences. Seek guidance from professionals such as academic advisors, counsellors, or health practitioners. Professional support can offer structured and expert assistance tailored to your needs.

Seeking support is a proactive step towards maintaining your well-being and achieving your goals. By identifying your needs, researching available resources, reaching out for help, and practicing self advocacy, you can effectively navigate the challenges of your educational journey. Remember, support is available, and taking advantage of these resources is a key part of your success.

Reflective activity:

  • By using the tools and resources mentioned above, expand your circle of support by adding contact information of services and staff you can reach out to when you need support or are in an emergency.
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Taking action of your symptoms

Toolkits & Infosheets

Documentation to help campus staff and students with mental health issues.