Hindsight is 2020: A Year in Review

How this past year has helped remind us "what really matters"

It was slightly less than one year ago where we first heard reports of a novel virus overseas that had raised cause for concern. Little did we know that by March 2020 it would bring our way of life to a grinding halt. This sudden disruption led to immediate reaction by our campus community, attempting to shift programming and services online as quickly as possible. It goes without saying that this shift has been challenging for everyone from students to faculty to support staff and administrators.

This webinar welcomes two senior administrators in the post-secondary system to reflect on how this past year has been a time of stress, a time of reflection and a time of adaptation. More specifically, it has been a year that has helped them realize “what really matters” when it comes to creating a healthy campus environment.

We are being joined by Carrie Chassels – Vice Provost of Student Affairs at the University of Guelph and Alison De Luisa – VP of HR and Student Services at Cambrian College to reflect on a year unlike any other. When it comes to “what really matters”, the discussion will focus on steps each institution is taking in the following areas:

  • Student engagement and community building matters
  • Academic policies and processes matter
  • Physical safety of our campus community matters
  • Financial stability and food security matters
  • Leadership Matters – Creating a culture of open communication, transparency and leading by example



Alison De Luisa brings experience, expertise and perspective from both the private and public sectors. She is currently the Associate Vice-President, Human Resources and Student Services at Cambrian College. Her mission is to help students and employees reach their full potential and help to foster a healthy environment for human flourishing.  In this role, and as a member of the College’s leadership team, she is accountable for Human Resources, Registrar, Varsity, Student Life and Athletics, the Glenn Crombie Student Centre for Accessibility and Wellness, Wabnode Centre for Indigenous Services, and the Library and Learning Commons.

She is currently the Chair for the Coordinating Committee of Vice Presidents for Student Services for Ontario Colleges and she was also the previous Chair of the Coordinating Committee, Vice Presidents, Human Resources for Ontario Colleges. She also sits on the Board of Directors and Chairs the Governance Committee for Science North, the 2nd largest Science Centre in Canada and Cultural Industries Ontario North (CION) Board of Directors.

Carrie Chassels (Ph.D., University of Toronto) is the Vice-Provost (Student Affairs) at the University of Guelph. Dr. Chassels is an accomplished educator who taught at the University of Toronto (OISE) for more than ten years before she started to apply her research and teaching experience as drivers of organizational innovation and student success through her leadership of student affairs portfolios at the University of Toronto, Vancouver Island University, and the University of Guelph.

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