Supporting Content
In this webinar, we will be joined by Naushaba Degani, the Chief Quality and System Performance Officer at the Canadian Mental Health Association, Ontario. She will be provide an overview of the purpose and approach to developing a balanced scorecard, and how this tool can be used within organizational reporting and management. This presentation is primarily directed to organizational leaders and administrators who are responsible for and/or engaged in internal and external reporting. By attending this webinar, you will get:
- An overview of the purpose of a balanced scorecard
- An example of an approach to developing a scorecard and associated reporting structure
- Suggestions on how to align levels of reporting
- An opportunity to share your experience and ask questions.
French closed captioning will be available.
Naushaba Degani is the Chief, Quality and System Performance at CMHA Ontario and oversees quality and process improvement and measurement and reporting supports for the mental health and addiction sector in Ontario.
She has worked in health system performance and evaluation for more than 30 years and has a PhD and an MHSc from the Dalla Lana School of Public Health, University of Toronto. Naushaba has experience in indicator development, public reporting, quality standards and measurement for quality improvement. In addition to strong skills in data and measurement, Naushaba has a background in harm reduction, evaluation and equity assessment.
