Delivering virtual counseling and care to post-secondary students

The emergence of COVID-19 has had a significant impact on the delivery of in-person mental health service delivery across campuses in Canada. In order to continue to meet the needs of students, many counseling departments are rapidly moving to deliver care through e-mental health technologies. This three-hour webinar will provide an opportunity to discuss system and practice level changes that can support the transition to virtual care and provide much needed supports to students.

This session is broken down into three main areas:

1)      Building flexible systems to provide a wide range of services (using Stepped Care 2.0 as an example of such a system)

2)      Supporting culture change and building readiness for Virtual Care

3)      Frontline experience in moving to virtual care


Peter Cornish, Ph.D. (Stepped Care Solutions)

Nikita Yeryomenko, Ph.D. (University of Windsor)

Vera Romano, Ph.D. (McGill University)

Dr. Vera Romano is the Director of the Student Wellness Hub since July 2019. She was the Director of the Counselling Service at McGill University from 2012 to 2018. Vera is a registered psychologist and also an associate member of the department of Educational & Counselling Psychology at McGill University. As Director of the Hub, Vera oversees all aspects of Student Services’ mental and physical health and wellness services and programming. Some of her clinical and research interests include collaborative care and stepped-care programming, wellness community development, as well as mindfulness and self-compassion in the therapeutic and supervision process.

Giovanni Arcuri, MSc., OT. (McGill University)

Giovanni Arcuri is the Associate Director of Hub Services at McGill’s Student Wellness Hub as well as a Course Lecturer in the Faculty of Medicine’s School of Physical and Occupational Therapy. Giovanni’s role at the Hub entails overseeing the Hub’s operations. Prior to this role, Giovanni worked at the McGill University Health Centre as an Occupational Therapist and later as an Advisor. Giovanni’s current teaching areas focus on professional practice within healthcare systems, the navigation and continuum of care from primary to quaternary care as well as the use of assistive technology as a healthcare tool. His research interests and publications have been in the areas of client-and-family-centered care and the use of measurement theory for the development and validation of measurement tools.

Dana Carsley, PhD. (McGill University)

Dr. Dana Carsley is the Associate Director of Resilience and Wellness Enhancement at McGill. She completed her PhD in Human Development at McGill University in the Faculty of Education, Department of Educational and Counselling Psychology, and works as a Course Lecturer in that department as well. Her research and practice focus on classroom and universal school-based interventions to promote mental health, specifically teacher-led mindfulness, stress management, and wellness and resiliency programs. Her commitment to enhancing student and staff well-being has resulted in 11 publications related to mental health in educational settings and 30+ presentations at academic and practitioner conferences and community outreach workshops.

Alexia Jaouich, Ph.D. (Centre for Addiction and Mental Health)

Sandra Yuen, Ph.D., CPsych (University of Toronto)

Cheryl Washburn, Ph.D. (University of British Columbia)

David Pilon Ph.D. (Dalhousie University)

Presentation slides

Presentation slides

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