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#QIOnTheFly Web Meeting #3: Using Perception of Care Indicators for Rapid Improvement Cycles- The How-to Sequel!
May 26, 2020 @ 1:00 pm - 2:00 pm
• Examine “what” client/tenant perception of care feedback could help you understand if you’re meeting your current service delivery goals.
• Learn more about collecting and interpreting responses to key OPOC questions using a new scoring tool designed for rapid PDSA cycles
• Understand how you can tell the data story from the feedback you collect
- May 26, 2020
- 1:00 pm - 2:00 pm
- The Excellence Through Quality Improvement Project (EQIP)