Objectives:
• Examine “what” client/tenant perception of care feedback could help you understand if you’re meeting your current service delivery goals.
• Learn more about collecting and interpreting responses to key OPOC questions using a new scoring tool designed for rapid PDSA cycles
• Understand how you can tell the data story from the feedback you collect

November 10 • 8:30 am - 5:15 pm
2026 CICMH Virtual Conference
The Centre for Innovation in Campus Mental Health’s (CICMH) Annual Conference is an opportunity for...
