Table 2 | Trauma Informed Action Strategies for Supervisors

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*The following tables were adapted from content from Li et al (2017), Singh et al (2013), and Varghese et al (2018).

Taking Action

General

StrategyWhat it isHow it works
TransparencyProviding rationale for decision making.Where possible, sharing context surrounding a decision will help build trust between supervisors and employees.
ReliabilityFollowing through on assigned tasks. Doing what you say you will do.Reliability promotes trustworthiness.
Clarity of process and policyClear, understandable, easy to follow processes and policy within the organization.Clarity breeds easier navigation for staff. Transperancy of expectations and ways of doing things promotes safety.
ChoiceProviding staff opportunities to hold power, make decisions, and feel empowered.Examples: providing staff with options for flex time; providing choice in which projects they take on.
CollaborationWorking collectively to advance the goals of the organization.Example: inviting staff to comment on gaps in service delivery.

During Onboarding

StrategyWhat it isHow it works
Self-reflectionReflecting on how you are taking up and sharing space with staff.Being mindful of the power dynamic of supervisor-employee relationships.
Social locationReflecting on your social location and the power that comes with privilege.Being mindful of the power dynamic of supervisor-employee relationships.
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