- About this Guide
- The Case for Peer Support on Campus
- Environment preparation
- Recruiting peer supporters
- Training ideas
- Supervision and support
- Case Studies
- Program operation
- Evaluation
- Appendix
- Appendix A: Additional resources
- Appendix B: Sample needs assessment
- Appendix C: Sample peer supporter job postings
- Appendix D: Interview questions to ask
- Appendix E: Campus staff training outline
- Appendix F: Reflective practice framework for peer supporters
- Appendix G: Self-reflective practice: tips for peer supporters
- Appendix H: Peer support case note template
Home Campus Peer Support Program operation Confidentiality
Confidentiality
Confidentiality
While peer support involves students supporting fellow students, the intentionality, sensitivity of subject matter being discussed and nature of the services being provided dictate that confidentiality be maintained at all times. Peer support services should be provided within confidential spaces, preferably within a multi-service space such as a health and wellness centre. This allows students to access these services while feeling protected from the stigma that exists within the campus environment. Students performing the role of peer supporter will need to be taught the absolute importance of honouring confidentiality, as well as best practices for maintaining confidentiality within shared spaces. Students will run into fellow students on campus, and it is vital that the participants are able to dictate how that interaction transpires. Students are also likely to offer services to individuals with which they may have interacted prior to the peer-peer supporter context. Having clear policies and practices around how students will manage this, and the opportunity to seek support from a supervisor when this does happen, will be vital.